Telephone mediation suits situations where the party’s wish to resolve their differences but, because a joint meeting is not either practical or desirable, agree to attempt to come to agreement through a series of third party calls via the mediator.
This type of mediation is very attractive to financial disputes. It may be that rather than needing to preserve a relationship there is a need to preserve a credit rating or business reputation. This type of mediation is fast, very informal and has a very high success rate.
It is also very convenient – the entire process can be done from the home or office. There is little or no paperwork and the terms of the agreement are confidential. Telephone mediation does not preclude either party from executing their legal rights at any stage.